Events
Practical sessions, not sales pitches.
Assessments, workshops and briefings led by the people who do the work — on AI readiness and automation, customer experience, and contact centre performance. Each one is designed so you leave with something you can act on.
What’s on
Open now
-
Ageing Australia National Conference speaker
Christine Davis on customer experience in aged care
Christine Davis is a Specialist Aged Care Customer Experience Consultant at Customer Science. Explore her aged care customer experience work and register your interest in Customer Science research.
Connect with Christine → -
Free 60-minute review and costed business case
AI Readiness and Automation Assessment
Sixty minutes with our AI and Automation team, and you leave with a written business case for your top one or two processes — what it costs to automate, what it returns, and how fast it pays back.
Get my free business case → -
Online webinar with Twilio
How Do You Deliver on the Personalisation Promise?
Customers expect to be known. Learn how to turn the customer data you already hold into profiles and insight you can act on.
Register → -
Hands-on online workshop
Vibe Coding for Business: Build Your First AI App
Turn a business problem into a working application. Learn to use AI to build, connect, test and refine a useful web app — no coding experience required.
Buy tickets → -
Complimentary online training session
Introduction to Realising Strategic Value
A practical introduction to benefits management and strategic governance for people responsible for turning investment into measurable value.
Buy tickets → -
Practical online conversation
Understanding the Complexities of CX in Aged Care
Aged care customer experience is about people at their most vulnerable. Learn what appropriate customer experience looks like for residents, clients, families and the staff who care for them.
Register now → -
Online panel discussion
2026 Year In Review, Forecasts, Predictions, Expectations and Reality
Join David Stone from Omilia, Ben Sochan from SS&C Blue Prism and Stacey Tomasoni, a COO-level executive and former Managing Director, Managed Operations at Datacom, facilitated by Chris Borg from Customer Science, to compare 2026 forecasts and predictions with what actually happened.
Register →
Archive
Past events
- Community of Practice — Realising Strategic Value Tuesday 15 September 2026, 12:00–12:45 pm AEST